There are two major industry trends adding to the pressure. The first is accelerated release cycles. Second, while releases are more frequent and cycles shorter, the cost of failure has increased dramatically. Just a few years ago, when client server products were at the cutting edge, releases were, perhaps, annual and the expected number of users was known well in advance, because all the users were employees.
An organisation could mitigate a system failure with a manual backup. But as ...
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